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Features

Capture, a unified record, drafts in your voice, account research, an honest pipeline, and earned autonomy — in one fast, keyboard-first surface.

01Capture

Capture everything, automatically.

Calls, emails, chats, and product events — transcribed, understood, and written to the record the moment they happen. The agent is always working.

Zero notes typed. Nothing missed.

charm · revenue agentworking
AL
Atlas LogisticsNegotiation
Q3 Expansion · $40,000
auto-updated 2m ago
  • Call2m
    Call with Maya Reyes ended
    Logged 3 action items · advanced deal to Negotiation
  • Product14m
    Maya viewed pricing 4× in 10 min
    Flagged buying intent · nudge drafted
  • Email31m
    Reply from Tomás · Atlas Logistics
    Answered in your voice · waiting on you
  • Chat1h
    Chat: “can we do net-60?”
    Updated deal terms · looped you in
02The record

The CRM that fills itself.

One living record per account — stage, next step, budget, intent — each field traced to where it came from. No forms, no end-of-day cleanup.

A source of truth that’s actually true.

N
Northwind
your CRM · no HubSpot
filled itself
  • ChampionSofia Marin · VP Eng from call
  • PlanScale · 24 seats from product
  • Health81 · rising from product
  • Asked forSSO + SAML from chat
  • Next stepBook a QBR from call
5 fields updated after the call — zero typing
03Drafts

Drafts in your voice, not a robot’s.

Reads the full thread, matches your tone, and has the reply waiting before you ask. Nudge it warmer or shorter and it remembers.

The reply is ready. You just decide.

draft — in your voice matched tone
Tosofia@northwind.io
ReSSO + rolling out to the team

Hi Sofia — great to see the team growing on Scale. SSO with SAML is ready to switch on; I've sent the setup guide and can hop on a quick call to roll it out to everyone.

WarmDirectShort rewrite R
04Research

Account research, with receipts.

Who they are, your history, the open deal, the people on the other side — gathered from HubSpot and shown line by line, so you trust it before you send.

Every claim traces to a source.

account — researched from your graph
SM
Sofia Marin
VP Eng · Northwind
  • ChampionSofia Marin · VP Enggraph
  • Last touchOnboarding call · 2 days agograph
  • UsageActivated SSO · seats +40%graph
05Privacy & control

Capture everything. Expose nothing.

  • Names, companies, phone numbers, and signatures are stripped before a single token reaches a model.
  • Call capture is opt-in per call, with consent built in — you control retention and can delete anything.
  • Read the exact, redacted prompt before it sends. Nothing is sold or trained on.
How we handle your data
what the model sees

Follow up with [FIRST NAME] at [COMPANY] after the call on [DATE]. They asked about [PROJECT]; their number is [PHONE]. Keep it short and warm.

5 fields stripped · sent exactly as shown
06More

And the rest of the panel.

The capabilities that turn a clever assistant into a tool you stop thinking about.

Pipeline & forecast

Stages and amounts move as deals move, so the number is real without a Friday cleanup.

Auto follow-ups

Charm tracks who owes what and drafts the nudge on time — no deal dies in your inbox.

Ask your data

Ask a question across calls, emails, chats, and the CRM; get the answer with its sources.

Keyboard-first

A command for everything — capture, draft, send, advance — without the mouse.

Open models

Run on Claude, GPT, Gemini, or DeepSeek — your key or ours, per task.

Earned autonomy

Hand off the easy actions once you’ve watched it get them right. Always reversible.

Get started

The whole stack, on your accounts.